Client Choice Awards 20 years

Allan Hall named Best Business Advice Firm 2024

Beaton announces winners of 20th annual Client Choice Awards!

Allan Hall named Best Business Advice Firm (<$30M revenue) in Accounting & Consulting Services Specialist Awards category.

In another highly competitive year, an incredible 250 firms from across Australia and New Zealand entered the 2024 awards program, with Beaton analysing more than 16,000 client ratings that were submitted to the judging process.

Director Scott Jago expressed his delight at the recognition stating, “Receiving a Client Choice Award is a testament to the dedication of our team and reaffirms our ability to serve our dynamic clientele with excellence.”

Dr George Beaton, Executive Chairman of Beaton added, “The number and calibre of entrants to the Client Choice Awards have improved again this year. Firms that win are those who meet clients’ expectations of more-for-less, earn and maintain their clients’ trust and best differentiate their client experience.

“It is striking to watch and absorbing to see the heights to which firms are going soar by listening to client feedback and drawing on benchmarks to produce excellent client service. Congratulations to all finalists and winners!”

This marks another milestone in Allan Hall’s achievements, being previously named as the Client Choice Awards’ Best Business Advisory Firm in 2023 and again as multi-award-winners in 2022.

About the awards

The Client Choice Awards, now in its 20th year, celebrate best practices in the professional services sector. Unlike traditional awards, these accolades are based solely on client feedback, independently researched by Beaton. Over the past two decades, more than 750 firms in Australia and New Zealand have participated in the awards, contributing to a wealth of over 400,000 pieces of client feedback.


0923 AHFP Consultum Conference NZ

Allan Hall named Financial Planning High Achievers

Consultum Announces Winners of 2023 Reward & Recognition Program

Consultum Financial Advisers, a full-service licensee providing support to a national network of financial advisers across Australia, announced the distinguished recipients of their 2023 Reward & Recognition program, unveiled during the National Conference ‘Connect 2023’ held in Auckland, New Zealand this month.

The Consultum Reward & Recognition awards program is a testament to excellence and dedication within the Consultum community. They spotlight the outstanding achievements and contributions of individuals and practices that have consistently excelled throughout the year.

This year’s program witnessed an exceptional level of competitiveness, featuring an array of nominations that showcased Consultum’s member talent pool. This year’s Consultum’s High Achieving members were recognised with 10 Financial Planning firms across Australia.

Allan Hall Financial Adviser Rob Bell expressed congratulations to all who participated, underscoring the spirit of collective recognition within the network.

“We remain grateful for the ongoing dedication and passion of our team, whose collective efforts propel our performance to new heights,” Rob said.

Last year, Allan Hall Financial Planning was recognised by Consultum by naming Laura Staddon Support Person of the Year 2022.


Allan Hall name Business Advisory Firm of the Year

Allan Hall named 2023 Accounting Award Winners

Allan Hall wins Business Advisory Firm of the Year at the 2023 Australian Accounting Awards

Allan Hall Business Advisors is proud to announce that it has been awarded the prestigious title of Business Advisory Firm of the Year at the 2023 Australian Accounting Awards.

Allan Hall has continued to excel in its commitment to supporting and servicing clients.

Director Scott Jago expressed his delight at receiving this esteemed accolade.

“Receiving this award creates a sense of achievement and deep satisfaction, validating that Allan Hall is on the right path,” he said.

Allan Hall’s success can be attributed to its ‘One Allan Hall’ multiservice approach, which provides clients with a comprehensive range of services under one roof. Recognising that clients desire more than just compliance-related assistance, the firm has continuously adapted and expanded its service offerings, ensuring it remains well-positioned to give clients what they want.

This notable recognition reaffirms Allan Hall’s dedication to delivering exceptional business advisory services and its ongoing commitment to supporting small and medium-sized businesses across Sydney’s Northern Beaches and beyond.

The Business Advisory Firm of the Year award highlights outstanding performance and acknowledges the firm in the accounting industry that effectively showcased its business advisory services and client impact. See the full list of 2023 Winners and Finalists here:

In addition to this recent accolade, Allan Hall was also named Multiservice Firm of the Year and SMSF Firm of the Year Finalists in 2023. The firm’s previous achievements include being named the Best Business Advisory Firm by the 2023 Beaton Client Choice Awards and winning the Australian Accounting Awards for Wellness Program of the Year (2022) and Firm of the Year (2021). These accolades reflect Allan Hall’s consistent dedication to innovation, client service and community involvement.



National Minimum Wage rise effective 1 July 2023

The Fair Work Commission has announced this year’s Annual Wage Review Decision

National Minimum Wage Increase 

Effective from 1 July 2023, the National Minimum Wage will increase by 5.75%.

In addition to the percentage increase, the Commission has also increased the wage level that the minimum wage had traditionally been based on under certain Modern Awards.

Together these two changes mean that those employees in receipt of the minimum wage will receive the following rates before tax:

  • $23.23 per hour, and
  • $882.80 per week (based on a 38-hour week for a full-time employee).

This increase will see an extra $70.20 ‘in the pocket’ each week.

Modern Award Rate Increase 

Similar to the National Minimum Wage increase, all 121 Modern Awards will also increase by 5.75% on 1 July 2023

The Fair Work Commission will release updated Pay Guides in line with the effective date.

Modern Awards can be complex. If you need help determining if a Modern Award applies to your employees or you understand what Awards apply but you need assistance understanding the specific Classification they fall under, contact the Allan Hall Human Resources Team on 1300 675 393.

Non-Award Employees 

It is important to note that if you have non-award covered employees receiving payment which is above the national minimum wage, you are not obliged to increase their salary/wages. However, with the current Australian job market being so competitive and a shortage of potential employees available, it may be worth undertaking a salary benchmarking exercise and considering if an increase would be suitable during your next salary review.    

At Allan Hall HR we can provide you with Salary Benchmarking reports, based on data from a range of current and reputable reporting sources. If you want to know what the market is doing, contact us to gain access to salary insights based on a range of factors such as industry, turnover, headcount and location!

Changes to Superannuation from 1 July 2023

As a reminder, the Super Guarantee rate will rise from 1 July 2023. This will rise by another half per cent, taking the minimum super guarantee from 10.5% to 11%.

The Super Guarantee rate will continue to rise by an additional 0.5% at the start of each financial year until it reaches 12% in 2025.

Next Steps

  1. Check if your employees are covered by the national minimum wage or a Modern Award.   
  2. Should a Modern Award apply to your employees, ensure you have correctly classified your employees under the relevant award, and confirm the minimum rates of pay that will apply.    
  3. Review the current rates of pay for your employees and, if required, adjust their pay rates from their first full pay period starting on or after 1 July 2023.
  4. Ensure you start applying the new Superannuation Guarantee rate of 11% from 1 July 2023.

Our experienced HR Consultants at Allan Hall HR are available to answer your queries regarding the wage rise and assist you with clarification of awards, salary benchmarking or any other employee-related matters. Feel free to get in touch with us today on 1300 675 393.



Allan Hall named Best Business Advisory Firm

Beaton Client Choice Awards 2023

Allan Hall has been named Best Business Advisory Firm (<$30M revenue) in the Accounting & Consulting Services Specialists category.

This was a highly competitive year that saw 276 firms benchmarked from across Australia and New Zealand.

A total of 17,413 individual client ratings were submitted to Beaton for benchmarking and analysed to determine the best firms in each category, with strong competition and incredibly tight margins between overall client service scores.

Allan Hall Director Scott Jago said, “Following our prior success as 2022 Winners in three Client Choice Award specialist categories for firms with up to $30M revenue — Best Business Advice Firm, Best Self-Managed Super Fund Firm and Best Auditing Firm — we are delighted to be recognised for another year.”

“These awards benchmark some of the best talent and professional firms in the country. To come out with a Business Advisory award is an achievement that we are extremely proud of, and reflects the hard work that has been put in by our Director Group, Client Managers and all of our wonderful staff this past 12 months and beyond.”

Chairman of Beaton, George Beaton added, “The number and calibre of entrants to the Client Choice Awards continues to improve year on year. For 20 years, Beaton has watched the professional services industry drive up client service standards in every sector.”

“It is impressive and fascinating to see the heights to which firms can soar by listening to client feedback and drawing on benchmarks to produce excellent client service.”

Allan Hall was also a Finalist in the Best Accounting and Consulting Services Firm (<$30M revenue) in the 2023 Client Choice Awards program.

About the Client Choice Awards

The process of choosing winners in Client Choice Awards is objective and data-driven, based on client feedback submitted directly to Beaton in the entry process. For more information on how this benchmarking process is conducted, click here »


Chartered Accountants

Allan Hall Top 100 Accountants in 2022

Allan Hall named a Top 100 Accounting Firm by Australian Financial Review (AFR)

Brookvale accountants and business advisers Allan Hall have made the Australian Financial Review’s (AFR) Top 100 Accountants list for another year!

Allan Hall are award-winning Chartered Accountants and specialist business advisors. With nine Directors and around 90 staff, Allan Hall has become one of Australia’s largest non-CBD integrated firms offering tax, accounting and compliance plus a range business advisory services.

Allan Hall has carved a reputation for creating opportunity and growth that positively impacts staff, clients and the local Northern Beaches community with a focus on technology improvements.

The results speak for themselves, with Allan Hall clients recommending the firm for three Client Choice Awards in April. Then in June the Allan Hall team were recognised with a Wellness Program of the Year win at the Australian Accounting Awards.

This year, Allan Hall is one of only 18 ‘Top 100’ independent Sydney accounting firms to make the cut, ranked again in the top 50. Director Scott Jago said they were thrilled once again to be recognised amongst the very best accounting firms in the country.

“This is a culmination of hard work, perseverance, a dynamic director group, wonderful staff and, very importantly, great clients.”

About the AFR Top 100 Accounting Firms

Each year the AFR surveys Australian public practice accountants and compiles their rank of top-performing firms across the country. The AFR invites comment on financial performance and demographic changes over the past year, along with other business and economic-related questions. This year the AFR survey focussed on workforce issues, regulatory red tape and the challenges of running a business.

Review the AFR’s Top 100 Accounting Firms 2022 here — please note this is subscriber-only content.


outside the building

Closing for a well-deserved end of year break?

It’s time to let your clients and employees know

Act now to ensure your client expectations and employee legislative requirements are met.

Informing Clients of Business Shutdowns

It is common for a workplace to shut down its operations over the Christmas-New Year period because of a reduction in business activity or because the majority of employees request to take annual leave.

It’s up to businesses to determine closure dates and ensure these are clearly communicated to clients as early as possible, so that reasonable expectations are set and deadlines are met without creating any unnecessary worry. Recommended communication includes separate emails to clients, newsletter footers, invoice footers, notes on email signatures or any combination of the above.

To assist with planning your shutdown period, the NSW gazetted public holidays for the upcoming holiday season are:

  • Christmas Day: Sunday 25 December 2022
  • Boxing Day: Monday 26 December 2022
  • Additional Public Holiday for Christmas Day: Tuesday 27 December 2022
  • New Year’s Day: Sunday 1 January 2023
  • Additional Public Holiday for New Year’s Day: Monday 2 January 2023
  • Australia Day: Thursday 26 January 2023

Get ahead of the game. Download our Business Shutdown Client Email template to send to your clients.

Employee Notifications

Employers planning to close over the Christmas-New Year period need to also correctly inform employees from now. Employers are obligated to formally confirm business closure dates and notify staff in accordance with award requirements.

Most awards will contain terms which allow employers to shut down the business for a period and send employees on designated annual leave. This is usually subject to an employer providing at least 4 weeks’ notice of the intention to do so, however certain awards may require a greater notice period.

It’s never too early to start planning. Download our Business Shutdown Employee Notice template.

Employee Leave Considerations

Annual Leave Requests

With the Christmas and Summer Holiday period fast approaching, you may also notice an increased number of annual leave requests waiting for your approval. For those businesses that shut down over this period, approving annual leave is usually a joyous task. However, for smaller businesses continuing to trade during this period, it can be a difficult juggling act to ensure you have enough employees on board to meet your customers’ needs while also ensuring employees receive a well-deserved break.

When reviewing annual leave applications, it is important to remember that you cannot unreasonably refuse to authorise an employee’s request to take annual leave. If you need assistance with understanding the rules surrounding ‘reasonableness,’ please do not hesitate to make contact with our HR team.

Can employees refuse to work on Public Holidays?

Employers can request that employees work on a public holiday if the request is reasonable. Likewise, an employee can refuse to work on a public holiday if the employer’s request is not reasonable. In determining whether the employer’s request is reasonable, under the Fair Work Act a broad range of factors are taken into account. These include:

  • The nature of the employer’s workplace and the nature of the employee’s work
  • The employee’s personal circumstances
  • Whether the employee could reasonably expect the employer might request work on the public holiday
  • Whether the employee is entitled to receive overtime or other penalty payments that reflects the expectation to work public holidays
  • The type of employment of the employee (eg whether full-time, part-time, casual or shift work)
  • The amount of notice in advance of the public holiday given by the employer to the employee
  • The amount of notice given by the employee when refusing a request to work on a public holiday

Unsure of what applies or what steps to take? Don’t guess – seek advice.

Our team at Allan Hall Human Resource Services have years of first-hand experience to guide you and your business to a safe, enjoyable, and carefree festive season.

If you require advice on the conditions relating to your Employer rights or obligations, please get in touch with our highly experienced HR team on (02) 8978 3752 or simply contact us below.   


Allan Hall named FY23 Xero Finalists

Xero Award finalists announced

Allan Hall Business Advisors has been shortlisted as category finalists for Innovator Partner of the Year and Community Partner of the Year in this year’s Australian Xero Awards.

Being future focussed, innovative and continuously improving makes us strong

The Innovative Partner of the Year category recognises Xero partner firms that have demonstrated cutting-edge innovation in campaigns, products, services and other specific initiatives. The selection criteria for this award are based on how an accounting business-led change in its industry and community.

Allan Hall Director Scott Jago said, “Our thinking is not confined by what other accounting firms are doing, but is shaped by how we can create opportunity and growth that positively impacts our people, our clients, our business and the Northern Beaches community.”

“Whilst we have come a long way in a short time, adopting the mindset of being an agile business means that we are now much more aware of the future potential technology can provide for us.”

Community engagement is valuable to our forward approach

The Community Partner of the Year category recognises Xero partner firms that have demonstrated a commitment to the community. Criteria for this award are based on making a difference in people’s lives outside of day-to-day business activities.

Allan Hall’s longstanding involvement in the SurfAid Cup Manly was key to being a finalist in this category.

“Giving is important to who we are and how we operate. We nurture our involvement in our community and recognise the importance of a strong local economy that’s positive and cohesive, where people strive to help each other,” Scott added.

“First and foremost a big thank you for all the nominations — it is a big achievement so congratulations to all of our finalists,” Xero said.

“The calibre of applications for FY23 was outstanding, so to be nominated as a finalist is an absolutely incredible achievement.”

The Allan Hall way is one of mutual respect, absolute client focus and a sense of community while having a little fun along the way.

See this year’s finalist announcement

Allan Hall are Client Choice Awards multi-award winners and also Australian Accounting Awards winners for the past two years.


public holiday australia

One-off Public Holiday on 22 September 2022

Key areas for employers to consider

Thursday 22 September 2022 has been declared a one-off public holiday for the National Day of Mourning for Queen Elizabeth II.

Many of our clients have voiced concerns regarding the impact of this decision on their business, particularly in relation to an unexpected loss of trade, staff rostering, additional overtime payment costs, and reduced cash flow and profits.

Key areas for employers to consider

1. Open for trade – normal public holiday rules and entitlements will apply:

  • Trading rules: Employers who decide to trade on the public holiday must abide by the public holiday trading rules set out by the applicable state/territory government. Further information regarding the public holidays in your state or territory, can be found here: National Day of Mourning and other upcoming public holidays – Fair Work Ombudsman
  • Penalty rates and other award requirements: Employers who choose to remain open on the public holiday are obligated to pay the penalty rates set out in the applicable modern award or enterprise agreement. Other obligations may also apply in relation to the public holiday and your employees. Employers are encouraged to check the applicable modern award/s or enterprise agreement for the current penalty rates and other requirements. Should you need support, our experienced HR Consultants at Allan Hall HR are available to help.

2. Closed for trade:

Permanent employees who would usually work on 22 September are entitled to take the day off, and will be paid their base pay rate for the ordinary hours they would have otherwise worked on that day. The base rate of pay does not include:

  • Incentive based payments
  • Bonuses
  • Loadings
  • Monetary allowances
  • Over time
  • Penalty rates

Employers cannot change an employee’s days/hours to deliberately avoid this payment. Full-time and part-time employees have the right to be absent from work on public holidays, or to be paid the appropriate penalty rates under the applicable award or industrial instrument.

3. Staff scheduling changes:

  • Casual workforce: Employers may need to consider whether they will reduce their casual workforce to save costs or increase their casual workforce to meet an increased demand. Make note of any rostering requirements as per your company policy.
  • Notice regarding a change in roster: An applicable award or industrial instrument may contain requirements in relation to the period of notice required to be given by an employer to change an employee’s roster.

4. Changes to payroll:

  • If payroll is scheduled for 22 September, employers will need to consider delays in bank transfer of wages and whether they may need to move the pay date forward.
  • If an employee already has an annual leave day scheduled on Thursday 22nd, this will now need to be treated as a public holiday for payroll and leave accrual purposes.

Contact us

Our experienced HR Consultants are available to support you with any employee-related questions. Please get in touch with us today on 1300 675 393 or at [email protected].