Financing can often be a complex and stressful experience. Whether it is new finance, a review of current banking and lending arrangements or gaining access to additional capital, our Finance team provides an in-depth understanding of market opportunities to achieve each client’s personal or business goals.
Built on strong family values, our finance division is managed by Mitchell and his father, Stephen Cleary, together with Stephen’s brother David Cleary. Between them they have over 85 years’ experience in the finance industry, with strong relationships with a number of financial institutions.
Our wealth of knowledge and experience ensures that our clients can receive a complete in-house finance service from professionals that work to provide the best possible finance solutions and tailored advice, based on your individual circumstance.
From mortgage brokering, to advice and assistance for a range of investment and business loan applications, our team ensures you receive the best products, price and terms and conditions for your finance needs, to benefit your current circumstances and financial goals.
Our specialist Finance team provides assistance in the following areas:
- Home Loans
- Investment Loans
- Business Loans
AHF is an authorised credit representative of Custom Equity Group — Credit Representative Number 398456. We at Custom Equity Group Pty Ltd believe that it is essential for our clients to be able to identify and deal with a broker who has the ability, authority and proper training to hear and respond appropriately to any complaints or disputes. We are a member of the Mortgage & Finance Association of Australia (MFAA) and as such we are also subject to the requirement to have in place an Internal Dispute Resolution Procedure. Lodge a complaint by contacting Jenny Vescio, the Complaints Officer, by:
• Phoning: 1300 826 763
You should explain the details of your complaint as clearly as you can. You may do this verbally or in writing.When we receive a complaint, we will attempt to resolve it promptly. We hope that in this way we will stop any unnecessary and inappropriate escalation of minor complaints. We will observe the following principles in handling your complaint:
2. We expect that both parties will make a genuine attempt to resolve a complaint
3. We expect that both parties will provide all essential and relevant information, documents, written statements and any other materials that may properly and reasonably be believed to assist in resolving the complaint;
4. We expect that both parties will comply with all reasonable requests from the other party to provide information within a reasonable time frame.
David Haythorn, CEO Custom Equity Group