Let us find you the best finance

Financing can often be a complex and stressful experience. Whether it is new finance, a review of current banking and lending arrangements or gaining access to additional capital, our Finance team provides an in-depth understanding of market opportunities to achieve each client’s personal or business goals.

Built on strong family values, our finance division is managed by Mitchell and his father, Stephen Cleary, together with Stephen’s brother David Cleary. Between them they have over 85 years’ experience in the finance industry, with strong relationships with a number of financial institutions.

Our wealth of knowledge and experience ensures that our clients can receive a complete in-house finance service from professionals that work to provide the best possible finance solutions and tailored advice, based on your individual circumstance.

From mortgage brokering, to advice and assistance for a range of investment and business loan applications, our team ensures you receive the best products, price and terms and conditions for your finance needs, to benefit your current circumstances and financial goals.

Our specialist Finance team provides assistance in the following areas:

Home Loans
Investment Loans
Business Loans

Home Loans

Whether you are looking to buy your first home, build a new home or renovate, Allan Hall Finance are here to help you along the way to ensure you get the best rate and loan structure to suit your needs.

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Investment Loans

Whether you want to know if you have the capacity to begin an investment portfolio or want to know if or how to use existing equity, Allan Hall Finance has expert finance brokers that are available to guide you through the process.

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Business Loans

If your business is looking to obtain that extra capital that it needs, purchase much needed equipment or find a new warehouse, Allan Hall Finance has access to the right loan products from an extensive list of lenders that will suit your needs.

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Our Finance team is waiting to help you.

+61 412 038 205

Learn more about our Finance team

Complaints Policy – Custom Equity Group

AHF is an authorised credit representative of Custom Equity Group — Credit Representative Number 398456. We at Custom Equity Group Pty Ltd believe that it is essential for our clients to be able to identify and deal with a broker who has the ability, authority and proper training to hear and respond appropriately to any complaints or disputes. We are a member of the Mortgage & Finance Association of Australia (MFAA) and as such we are also subject to the requirement to have in place an Internal Dispute Resolution Procedure. Lodge a complaint by contacting Jenny Vescio, the Complaints Officer, by:

• Phoning: 1300 826 763

• Emailing: [email protected]

• Writing to: PO Box 118 Collaroy Beach NSW 2097

• Or by speaking to any representative of our business who will refer you to the Complaints Officer.

You should explain the details of your complaint as clearly as you can. You may do this verbally or in writing.When we receive a complaint, we will attempt to resolve it promptly. We hope that in this way we will stop any unnecessary and inappropriate escalation of minor complaints. We will observe the following principles in handling your complaint:

1. There is no requirement for face-to-face contact between you and us, although it may be useful for us to come to a satisfactory resolution;

2. We expect that both parties will make a genuine attempt to resolve a complaint
promptly;

3. We expect that both parties will provide all essential and relevant information, documents, written statements and any other materials that may properly and reasonably be believed to assist in resolving the complaint;

4. We expect that both parties will comply with all reasonable requests from the other party to provide information within a reasonable time frame.

Our external dispute resolution scheme is that if we do not reach agreement on your complaint, you may refer the complaint to the ASIC Approved External Dispute Resolution (EDR) Scheme. The external dispute resolution provider is Australian Financial Complaints Authority (AFCA). Phone 1800 931 678 or visit afca.org.au. External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints.

David Haythorn, CEO Custom Equity Group

PO Box 118 Collaroy NSW 2097

www.customequitygroup.com.au

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