Disaster events
If you or your business is affected by a major incident or natural disaster that causes disruption to life or work, the ATO can work with you to help sort out your tax affairs.
Current events
If your business has been affected by the floods and you need support, contact the ATO when you are ready for tailored support.
- Visit Flood support for more information »
How the ATO can support you
Depending on the situation, the ATO may be able to:
- give extra time to pay tax or lodge tax forms such as activity statements or other forms
- find your tax file number (TFN) by verifying identity using key information such as date of birth, address and bank account details
- re-issue documents including income tax returns, activity statements and notices of assessment (for example if needed to access government payments or concessions)
- help you reconstruct tax records that are lost or damaged so you can claim entitlements including income tax deductions or access government payments
- prioritise any refunds owed to you
- set up a payment plan tailored to your individual situation
- remit penalties or interest charged during the time you have been affected.
When appropriate, varying their pay as you go (PAYG) instalments may be considered.
For assistance:
- visit Support in difficult times for information
- phone 1800 806 218 or talk with Allan Hall about help for your situation.